Careers with Flatirons Recovery

Case Manager

Department: Clinical

Reports to: Clinical Director

Job Summary: A Case Manager provides direct client care under the supervision of the Clinical Director; Maintains a safe and efficient working and treatment environment per company policies, procedures and the practices; communicates effectively with the treatment team to ensure safe, quality care is provided to all clients.

Job Duties:

• Provides direct support services to ensure that the client is aware of and able to access Flatirons Recovery and other community resources.
• Conducts assessments or screenings with clients to evaluate the needs and treatment plan goals that can be addressed through the role of case manager.
• Assist in ensuring client retention by demonstrating care for the client’s needs.
• Prompt documentation of each interaction with the client in accordance with regulatory requirements and company policies and procedures.
• Facilitates coordination of care to include case review, therapeutic interventions, and client progress in treatment.
• Coordinates month/bi-monthly alumni gatherings for alumni of Flatirons Recovery.
• Meet weekly with each client in PHP & IOP for a minimum of 15 minutes to assess and create a plan for meeting the client’s needs. Client needs that can be met through the Case Management role are presented to clients to create possible solutions. Some needs that a Case Manager would be expected to address:

1. Ensuring clients make appointments for doctor visits.
2. Create a plan for a client to obtain a GED
3. Create a 12-step or other Recovery group meeting list.
4. Follow through with medical and psychiatric appointments.
5. Create all PHP binders
6. Go over PHP binders with non-housing clients.
7. Facilitate clients downloading apps to lower costs of prescriptions.
8. Connect regularly with family members to assess family needs, provide referrals for family resources and offer appropriate updates about client progress.

Job Specifications:

• Provide treatment that promotes client dignity, independance, individuality, strengths, privacy and choice.
• Recognize obvious symptoms of mental disorder, personality disorder or substance abuse.
• Provide the behavioral health services that the agency is authorized to provide and that the staff member is qualified to provide.
• Meet the unique needs of the client populations served by the agency or the staff member, such as adults who are individuals that have substance abuse problems, and possible co-occurring disorders.
• Recognize and respect cultural differences.
• Recognize, prevent, and respond to a situation in which a client:

1. May be in danger to self or a danger to others.
2. Behaves in an aggressive or destructive manner.
3. May be experiencing a crisis situation.
4. May be experiencing a medical emergency.

• Read and implement a client’s treatment plan.
• Demonstrate ethical behavior, such as by respecting staff member and client boundaries and recognizing the inappropriateness of receiving gratuities from a client.
• Identify types of medications commonly prescribed for mental disorders, personality disorders, and substance abuse and the common side effects and adverse reactions of the medications.
• Has completed all of the requirements above documented in application and training.
• Recognize and respond to a fire, disaster, hazard and medical emergency.
• Carry out any other duties as may be required by the company from time to time.

Minimum Qualifications:

• Have a Master’s Degree or Bachelor’s Degree in a field related to Behavioral Health, or
• Have a Bachelor’s degree in a non-related field and at least one year of full time Behavioral Health work experience, or
• Have an Associate’s Degree and at least two years of full time Behavioral Health work experience, or
• Have a High School Diploma or a High School Equivalency Diploma (GED) with: 18 hours of post-high school education in a field related to Behavioral Health completed no more than four years before the date the individual begins providing Behavioral Health services and two years of full time Behavioral Health work experience, or
• A High School Diploma or a High School Equivalency Diploma (GED) and four years of full time Behavioral Health work experience.

Please email resume and cover letter to Mark Oberg, Executive and Clinical Director, at [email protected]

Men’s Program House Manager

Department: Housing

Reports to: Executive Director

Job Summary: The Sober Living House Manager is a house manager who helps residents identify and achieve their goals and meet their needs through being the staff/resident liaison. In addition to acting as a safety observer for both the clients and the house. This is a highly responsible position overseeing the maintenance of the house, providing transportation for residents and assisting residents in a supportive manner to follow house rules and seek assistance from the clinical or administrative staff to help the client achieve their goals. Morning shift will be from 6am-9am, afternoon shift will be from 1pm-10-pm. Housing managers that are on for the day are expected to stay overnight in housing. This position may require additional shift work in the event of an emergency or disaster. 

Job Duties:

• Coordinate driving; drive residents to and from the house to the office for group.
• Monitor clients at the house when on shift.
• All shift personnel must write a Shift Report (Nightly Notes) concerning Sober Living House Roster and any significant issues that occurred during their shift.
• Random client room inspections with an e-mail report sent to the Director of Operations and Clinical team. Report should include but not be limited to the following residents room condition, facility supplies needed. Standards not being met that are identified need to be specific to include residents that are responsible. Date of inspections, time of inspections are required to be included in the report.
• The position requires that the Manager will check the house for client safety, infection control issues and report any potential health or safety issues to the Clinical staff and/or Administrative Staff immediately.
• Must have excellent communication skills, both verbal and written.
• Ensure integrity of the Sober Living program to include ‘contract’ and phase compliance. Being aware of the treatment status of ALL residents in their charge.
• Vehicle maintenance: (The following statement will ONLY apply if Flatirons Recovery provides house managers with a vehicle)

1. This includes all vehicles owned by Flatirons Recovery.
2. Cleanliness of vehicles needs to be maintained.
3. Other duties as assigned.

Minimum Qualifications:

• A High School Diploma or a High School Equivalency Diploma (GED).

• Ideally should have at least 6 months clean and sober. If disclosing that they are in Recovery.
• Must have a valid driver’s license and insurable driving record.

• Must be able to assist clients up to 300lbs entering and exiting the vehicle. 
• Must be aware of all operations and basic safety/preventive issues of a vehicle to assure client safety.

This position does not require, and is restricted from performing group counseling, individual counseling, treatment planning, case management, etc., but does act as a liaison between the clinical staff, operations staff and the clients.  Work is performed in accordance with established regulations, policies and procedures, but employees are expected to exercise significant initiative and independent judgment.

Please email resume and cover letter to Mark Oberg, Executive and Clinical Director, at [email protected]