Reports to: Clinical Director
Job Summary: A Case Manager provides direct client care under the supervision of the Clinical Director; Maintains a safe and efficient working and treatment environment per company policies, procedures and the practices; communicates effectively with the treatment team to ensure safe, quality care is provided to all clients.
- Provides direct support services to ensure that the client is aware of and able to access Flatirons Recovery and other community resources.
- Conducts assessments or screenings with clients to evaluate the needs and treatment plan goals that can be addressed through the role of case manager.
- Assist in ensuring client retention by demonstrating care for the client’s needs.
- Prompt documentation of each interaction with the client in accordance with regulatory requirements and company policies and procedures.
- Facilitates coordination of care to include case review, therapeutic interventions, and client progress in treatment.
- Coordinates month/bi-monthly alumni gatherings for alumni of Flatirons Recovery.
- Meet weekly with each client in PHP & IOP for a minimum of 15 minutes to assess and create a plan for meeting the client’s needs. Client needs that can be met through the Case Management role are presented to clients to create possible solutions. Some needs that a Case Manager would be expected to address:
- Ensuring clients make appointments for doctor visits.
- Create a plan for a client to obtain a GED
- Create a 12-step or other Recovery group meeting list.
- Follow through with medical and psychiatric appointments.
- Create all PHP binders
- Go over PHP binders with non-housing clients.
- Facilitate clients downloading apps to lower costs of prescriptions.
- Connect regularly with family members to assess family needs, provide referrals for family resources and offer appropriate updates about client progress.
- Provide treatment that promotes client dignity, independance, individuality, strengths, privacy and choice.
- Recognize obvious symptoms of mental disorder, personality disorder or substance abuse.
- Provide the behavioral health services that the agency is authorized to provide and that the staff member is qualified to provide.
- Meet the unique needs of the client populations served by the agency or the staff member, such as adults who are individuals that have substance abuse problems, and possible co-occurring disorders.
- Recognize and respect cultural differences.
- Recognize, prevent, and respond to a situation in which a client:
- May be in danger to self or a danger to others.
- Behaves in an aggressive or destructive manner.
- May be experiencing a crisis situation.
- May be experiencing a medical emergency.
- Read and implement a client’s treatment plan.
- Demonstrate ethical behavior, such as by respecting staff member and client boundaries and recognizing the inappropriateness of receiving gratuities from a client.
- Identify types of medications commonly prescribed for mental disorders, personality disorders, and substance abuse and the common side effects and adverse reactions of the medications.
- Has completed all of the requirements above documented in application and training.
- Recognize and respond to a fire, disaster, hazard and medical emergency.
- Carry out any other duties as may be required by the company from time to time.
- Have a Master’s Degree or Bachelor’s Degree in a field related to Behavioral Health, or
- Have a Bachelor’s degree in a non-related field and at least one year of full time Behavioral Health work experience, or
- Have an Associate’s Degree and at least two years of full time Behavioral Health work experience, or
- Have a High School Diploma or a High School Equivalency Diploma (GED) with: 18 hours of post-high school education in a field related to Behavioral Health completed no more than four years before the date the individual begins providing Behavioral Health services and two years of full time Behavioral Health work experience, or
- A High School Diploma or a High School Equivalency Diploma (GED) and four years of full time Behavioral Health work experience.
Please email resume and cover letter to Mark Oberg, Executive and Clinical Director, at [email protected]